What I Do If My Funds Have Not Been Added To Ceofame After Payment?

If your wallet balance has not been updated after completing a payment on Ceofame, there is no need to worry. In some situations, payment confirmations may take a little time to process depending on the payment gateway, network verification, or temporary system delays.

You can follow the steps below to make sure everything is handled smoothly and your funds are credited correctly.

1. Please Wait for Processing Time: Some transactions require verification before being reflected in your Ceofame wallet. Depending on the payment method used, it may take a few minutes for the system to receive confirmation.
2. Check Payment Confirmation: Review your payment receipt, confirmation email, or transaction status to ensure the payment was completed successfully. Make sure the amount was deducted from your account.
3. Verify Transaction Details: Ensure that you entered the correct information while making the payment. Incorrect references or incomplete payments may delay automatic balance updates.
4. Contact Ceofame Support: If your balance is still not updated after waiting, you can open a support ticket from your account dashboard. Provide the transaction ID, payment screenshot, and payment method used so our team can verify and assist quickly.

Once your transaction is verified, the Ceofame team will manually review the payment and update your wallet balance if required. Our support system is designed to resolve such issues as quickly as possible so you can continue using services without interruption.

To avoid delays in the future, always ensure stable internet connection during payment and keep a copy of your transaction details for reference.